Serving the Huntsville Area:
Warranties and Guarantees
Never pay a dispatch fee. Diagnostics are always free.
Locally owned and operated for 15+ years. Count on us when you need help most.
We Stand Behind
When we fix it, it stays fixed. Every service we do is backed by a real warranty and our 100% Satisfaction Guarantee.
Labor Warranty
Workmanship
1 Year
Drains
Parts & Labor
1 Year
Septic Service
Warranty Coverage
Included
Water Heater
Tank & Parts
6 Years
Labor
3 Years
Tankless Water Heater
Heat Exchanger
15 Years
Parts
5 Years
Labor
3 Years
Water Filtration
The Unit
Limited Lifetime
Labor
1 Year
Water Softener
The Unit
Limited Lifetime
Labor
1 Year
Sump & Grinder Pump
Pump
1 Year
What Homeowners Are Saying
Review Highlights
Customers consistently praise the team's exceptional professionalism, courtesy, and efficiency across all plumbing services—from water heater installations and drain cleaning to complex leak repairs. The technicians are known for responding quickly (often within 24 hours), thoroughly explaining problems and solutions, and completing work with impressive speed and skill, with many customers highlighting how the team solved difficult issues that other companies couldn't fix. The combination of knowledgeable, friendly service, transparent pricing, and reliable workmanship has earned strong trust and loyalty, with customers repeatedly recommending the company for any plumbing need.
Based on 761+ Reviews
Blaine Kindt
2 days ago
Service tech was friendly informative walked me through full service and quoted all upfront costs
Cory Null
3 days ago
Was throughly pleased with the service, the attention to detail, and the educational aspect of what cause my plumbing issue.
Rickey Thoma
4 days ago
Employees was very professional and so helpful. I learned a few things from them and received good additional information.
Bre Hobbs
5 days ago
Robert and Cameron came to service my sink and found a problem with my pipe. They were very friendly and down to earth. They have speedy service 10/10 , i highly recommend Drain Go!
Andy Schwendner
5 days ago
Jim Phillips and his associate arrived in the morning as promised to assess my plumbing issue.
When finished, he gave me a bid to repair while onsite. Both gentleman were courteous and professional.
When finished, he gave me a bid to repair while onsite. Both gentleman were courteous and professional.
wayne barefield
5 days ago
Jim and Yanni were excellent. Knowledgeable and efficient.
Personable
Personable
Adriene Allen
5 days ago
David was amazing! Very helpful, thorough, and straight to the point. Would absolutely recommend him.
Rebecca D
6 days ago
David is amazing and make my life smoothly!!
Karthik Pradeep
1 week ago
David was absolutely fantastic! They were out same day for a big plumbing issue and took care of us. 10/10 would recommend!
Linda Hamby
1 week ago
Professional staff. Courteous.
Janice Smith
1 week ago
Explained what was wrong and very personal.
Dee Jay
1 week ago
Greg took the time necessary to find and resolve a hidden leak in my wall. He was knowledgeable about his craft and attention to details wasn't omitted. Job well done!
Leah
1 week ago
Excellent work!
Excellent customer service!
David was awesome!!!!!
Excellent customer service!
David was awesome!!!!!
Bernie S
1 week ago
very nice people to work with.
Bradley Willmon
1 week ago
Water heater repaired and a busted water line, the guys went above and beyond to make sure everything was taken care of.
Monica Thompson
1 week ago
Robert and Cameron came out and helped us figure out what was going on. We greatly appreciate them.
Samantha League
1 week ago
Both Greg and Jamie were courteous and professional. They discovered the cause of my leak, contacted the home warranty service and repaired the plumbing issue within an hour. I couldn’t be happier.
Nick
2 weeks ago
Courteous and capable! Good job. Robert and Jason were the technicians. HWH was in attic so it required 2 men. Thankful it is done.
